My Home terms

A place to plan home jobs, keep track of costs and keep useful records.

Version 2026-10-23.

Who provides My Home

Stephen Evans trading as Costwise. Email: [email protected]. Business address: 11 Broadstone Crescent, Crowborough, TN6 2YL, United Kingdom.

What you get

One private home notebook with maintenance tasks, repeat dates, project budgets, savings calculations, up to three quotes per project and text records. You can download your entries and a calendar snapshot. Use a current browser with JavaScript and an email address you control. This version does not include file attachments, shared household accounts or automatic maintenance emails.

Your free trial

New accounts have 30 days of editing access from their first account setup. No payment card is required. The trial does not turn into a paid subscription. If you do not subscribe, your entries remain available to read and download, but editing stops.

Price, payment and renewal

Choose £4.99 per month or £39 per year. These are the total consumer prices, including any applicable taxes. Stripe shows the amount before you pay. Payment and your subscription start when you confirm Checkout, including if you choose to subscribe before your free trial ends. Monthly subscriptions renew each month; annual subscriptions renew each year until cancelled. There is no minimum commitment beyond the period you buy. We will give advance notice of a price change and an opportunity to cancel before it applies.

Cancel without deleting your home

Open Settings → Manage subscription to cancel renewal online. Your paid access continues until the end of the paid period. After that you can still read and export your entries. You can also email us from your account address to cancel. We will confirm cancellation by email. Cancellation and account deletion are separate choices.

Your right to change your mind

You may cancel your first paid subscription within 14 days of purchase and request a full refund. We also offer a full refund if you cancel an annual renewal within 14 days of that renewal. Email [email protected] with your account email and a clear request to cancel and refund. You do not need to give a reason or use a special form. We aim to return the payment to its original method within 14 days of your request. Access may begin immediately at your request; this does not waive the rights described here. Outside these periods, cancelling renewal normally does not refund the current period, unless your legal rights require a refund.

Optional cancellation form

To: Stephen Evans trading as Costwise. Email: [email protected]. Business address: 11 Broadstone Crescent, Crowborough, TN6 2YL, United Kingdom.

I give notice that I cancel my Costwise My Home subscription. Account email: ______. Date purchased: ______. Name: ______. Address: ______. Date of request: ______. Signature (only if sent on paper): ______.

Failed payments

Stripe may retry a failed payment and send a payment notice. When an eligible paid period or free trial ends, editing becomes unavailable until payment is resolved. Reading and exporting remain available. Updating a payment method does not by itself prove that an overdue payment has succeeded.

Account deletion and your information

Settings offers permanent account deletion after a fresh email-code check. It deletes your notebook and sign-in account and stops any subscription immediately. Download a copy first: deletion cannot be undone. It does not automatically issue a refund; the cancellation and refund rights above still apply. Certain billing records may need to be retained. See the My Home privacy notice.

Use the information sensibly

You choose dates, budgets and savings amounts. The planner does arithmetic with those figures; it does not assess affordability, property value or the safety of your home. Suggested tasks are starting points, not a complete maintenance schedule. Follow manufacturer instructions and use qualified professionals where needed. Quote comparison does not vet a supplier or recommend the cheapest quote. Do not store passwords, banking credentials or information you have no right to keep.

Service standards and your rights

We will provide the service with reasonable care and skill. If it is faulty, contact us so we can investigate and put it right; statutory remedies may include a repeat service, price reduction or refund. We do not exclude liability that cannot lawfully be excluded, including fraud or death or personal injury caused by negligence. Nothing here reduces your consumer rights. We cannot promise uninterrupted availability; export a copy of important records. If we close the service, we will provide reasonable notice and an export opportunity, and refund any unused prepaid service we cannot provide.

Changes, complaints and disputes

We may improve the service, but will notify you before material changes affecting your paid offer. Contact [email protected] with a complaint; we aim to acknowledge it within five working days. The laws of England and Wales apply, without removing mandatory protections or the right to bring a claim in the courts available to you where you live in the UK. My Home is intended for adult UK household users.